Shipping Policy
Effective date: 14/06/2026
Processing time
Orders are processed and shipped within 24–48 hours (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order is on its way.
Shipping rates & free shipping
- Free standard U.S. shipping on orders over $45.
- Orders under $45 are charged a flat standard shipping rate calculated at checkout.
- International shipping rates (where available) are calculated at checkout based on destination.
Estimated delivery times
- United States: typically [3–7] business days after dispatch (standard).
- International: typically [7–21] business days after dispatch, depending on destination and customs. Delivery times are estimates and not guaranteed.
Customs, duties & taxes (international)
International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These are the responsibility of the customer and are not included in the product or shipping price.
Tracking
Once shipped, you'll receive a tracking number by email. If you haven't received tracking within [3] business days of ordering, please check your spam folder or contact us.
Lost, delayed, or stolen packages
We're not responsible for delays caused by the carrier or customs. If your tracking shows delivered but you can't find your package, please contact the carrier first, then reach out to us at [support@edithsgarden.com] and we'll help however we can.
Incorrect addresses
Please double-check your shipping address at checkout. We're unable to reroute or refund orders shipped to an address entered incorrectly by the customer.